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Client Feedback
I wish to express our appreciation for the care and diligence you and your staff have applied to the handling of our accounts. We always send every account possible to QUE because you have never "dropped the ball" and produce excellent results with no adverse PR impact.
Business Office Director
Ogden Regional Medical Center
This letter is to thank you for your many years of excellent service to Northwest Texas Hospital in the management of our contract payment accounts. My staff and I have always enjoyed dealing with you and your professional personnel. Please be aware that any patient concerns have been resolved promptly and appropriately.
As you know, we are hoping to expand our outsource collection services and I certainly hope that your company is a part of that expansion in the coming new year.
Thank you again for the excellent service you provide.
Director of Business Systems
Northwest Texas Healthcare System
Your firm has been doing business with the Valley Health System for over a year and we are very happy with the results. QUE Financial has managed our self-pay accounts and has affected the aged receivables in a positive manner.
The Valley Health System is happy with our current working relationship and looks forward to the year ahead. Thank you for your continued good service.
Assistant Director CBO
The Valley Health System
Thank you for your past years of professional quality service. Since May 1996, we have enjoyed a quality relationship and your staff has always been professional, courteous and helpful.
We hope to enjoy the great relationship for years to come.
Patient Accounts
Elmore Medical Center
QUE Financial has eased the burden on our collection staff of one. In a small facility, our Patient Financial Service Specialist must spend her time focusing on preadmitting patients and current patients. It is a great time saver to us for QUE to physically mail our self-pay and payment arrangement statements, as well as perform the phone follow-up. QUE has the expertise and professional staff to perform follow-up phone calls even into the early evening when patients are more likely to be at home. Thanks to QUE and their friendly representatives for being a great partner in healthcare!
Director of Business Services
McCall Memorial Hospital
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