Que Financial Serviceware Technologies
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The QUE Difference  
   

> Patient-Friendly Services
> Increased Recovery of Funds
> Seamless Account Management
> Consistent and Hassle-Free Services

 


Consistent and Hassle-Free Services

Focused on you

The QUE Financial system removes self-pay accounts from your operation allowing you and your staff time to focus on more critical and immediate needs. Our services are handled completely off site eliminating intrusions and disruptions in your business office.

You have more resources for administrative challenges
  • Self-pay accounts demand the most intensive staff resource.
  • We take full responsibility for the burden of your self-pay accounts.
  • Our focused attention and experience ensure high quality.
We provide the tools you need to measure our performance
  • You have 24-hour on-line access to review your accounts in our system.
  • You receive comprehensive monthly reports, and accounts reconciliation services, to ensure quality control.
  • Reports are available on-line through our Secured Client section.
Staff members are assigned to focus on your account
  • Our team develops a specific relationship with you, gaining an in-depth understanding of your operation for seamless, customized handling of your accounts.
  • Our Relationship Managers provide quality, personalized account management.
  • Quarterly on-site visits are scheduled to review satisfaction, and maintain close contact with you for updates, alterations, and additional service needs.
Additionally, we stay informed, up-to-date, and compliant with healthcare industry laws and regulations such as the Health Insurance Portability and Accountability Act, (HIPAA,) ensuring your business office a reliable source of information and consultation.

We stay focused on you.