QUE Financial was founded in Boise, Idaho in 1988 by Patrick Hanigan, President and CEO, as Accounts Receivable Management Systems, Inc. (ARMS). The company name was later changed to QUE Financial Serviceware Technologies, or simply QUE Financial.
With a vision to manage current self-pay receivables in a consistent and patient-friendly environment, Pat launched a successful suite of solutions tailored to meet the unique needs of healthcare organizations. Without utilizing aggressive collection agency techniques and by maintaining the highest level of patient and business office satisfaction QUE Financial provides proven results in self-pay receivables management to the healthcare industry.
It's a well-known fact in healthcare revenue cycle management that self-pay accounts demand the most intensive staff resources. QUE Financial's self-pay services can ease that burden by taking full responsibility for the management of these accounts, allowing your staff to focus more diligently on the government, commercial and managed care receivables.
QUE Financial is not a collection agency, nor are we affiliated with a collection agency. All patients and their families are treated with the utmost respect as they are encouraged to satisfy their financial obligation to your organization. And, through proven methods and measurable results in self-pay receivables management, QUE Financial assists healthcare providers in reducing their bad debt while speeding the recovery of patient receivables.
At QUE Financial, we constantly strive to develop more efficient and effective processes to streamline labor-intensive tasks, provide high quality solutions, and maintain the highest standards of customer service. As a business partner and client, you will quickly learn that QUE Financial's focus is to deliver a premium product at a fair price and to meet your needs and expectations.